RidePartner ("we", "us", "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
2. Information We Collect
We may collect the following types of personal and technical data:
Name, email address, and phone number
Driving license or other ID documents (for verification)
Social media links (to verify account age and trustworthiness)
Ride details you submit: source, destination, timing, vehicle type, etc.
IP address, device info, browser type, and usage logs (for analytics and security)
3. How We Use Your Information
To create and manage your RidePartner account
To verify your identity and eligibility to post or join rides
To communicate with you about ride requests, matches, or service updates
To improve the functionality and safety of our platform
To comply with legal obligations
4. Information Sharing
We do not sell or rent your personal data. We may share your data only:
With another user — when you accept or request a ride (limited details only)
With service providers — for data hosting, email delivery, or verification tools
With law enforcement — if required by law or for safety concerns
5. Data Storage and Security
We use modern security measures (SSL, hashing, firewalls, etc.) to protect your data. However, no system is 100% secure. Use the platform at your own discretion.
We store your data on secure servers located in India or with trusted cloud providers.
6. Cookies & Tracking
We use cookies and analytics tools (like Google Analytics) to understand usage patterns and improve user experience.
You can disable cookies in your browser settings, but some features may stop working.
7. Data Retention
We retain your data as long as your account is active or as needed for legal, security, or operational purposes. You may request deletion of your account by contacting us.
8. Your Rights
You may:
Access your stored personal data
Update or correct incorrect data
Request deletion of your account and personal information
Withdraw consent for email or SMS communication
9. Third-Party Links
Our site may contain links to third-party websites (e.g., social media, payment portals). We are not responsible for their privacy practices. Please review their policies separately.
10. Children’s Privacy
RidePartner is not intended for users under 18 years of age. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified of any major changes via email or website notification. Continued use of the platform means you accept the updated policy.